Guest incident and damage evidence

A structured incident note for hosts who need to record damage, complaints, injuries, noise issues, lost property, or awkward guest messages.

Capture what happened, when it happened, who was involved, what evidence exists, and what follow-up is needed. Useful for your own records before a platform, insurer, guest, or manager asks for the trail.

Open PropertyProof bundle Open ShortLetProof

Traffic page

GuestIncidentLog

Short-let hosts, holiday-let owners, glamping sites, small hotels, B&Bs, venues, and serviced accommodation managers.

6 record types6 search anglesPropertyProof

Traffic intent

Built to catch searches without creating another random product.

GuestIncidentLog is a traffic page and future module candidate. For launch, it routes into the PropertyProof bundle.

Airbnb guest damage evidenceguest incident report templateholiday let incident logshort let damage reportguest complaint logguest injury incident form

Common mess

Incidents are stressful, so details get lost quickly.

Screenshots and photos are not enough if they are not tied to a clear timeline.

Hosts often need a neutral internal record before deciding what to send onward.

What the page points people toward

Relevant modules inside PropertyProof.

Waste duty-of-care evidence

WasteProof

Create a clear evidence pack for waste removal jobs: carrier details, photos, receipts, and handover notes — the paper trail that holds up if the council or your insurer ever asks.

Fire door inspection evidence log

FireDoorLog

For landlords, small blocks, HMOs, offices, sheltered housing, and facilities teams. Tracks door IDs, check dates, defects, photos, and remedial actions — the evidence trail a fire safety audit or insurance claim will want.

Legionella control record logbook

LegionellaLog

For landlords, small workplaces, salons, gyms, holiday lets, sheltered housing, and facilities teams. Tracks outlets, temperature checks, flushing records, and contractor visits — so the log exists before someone asks for it.

Records to organise

Useful even before the paid bundle is wired.

incident timelinephoto and message evidence checklistdamage, repair, and cleaning notesguest communication summaryfollow-up and contractor actionsinsurance or platform evidence prompts

Commercial route

PropertyProof

For landlords, HMOs, small blocks, holiday lets, rural properties, and small commercial premises. Bundle fire-door, water-control, waste, and supply records into one calm operating folder.

Open PropertyProof bundle